KJ
Kaiuarie J

1 reviews | Active since Nov 2015

11 Aug 2016, 13:17

DISSATISFIED CUSTOMER

<p> Without prejudice.</p> <p> </p> <p>I had been to Midlands mall today to open up a Miladys account and I has taken all my documents ,the lady said u will be contacted within the day to find out if I could open and account. It was only an hour later ,I had been notified that my application was rejected. I have a functional bank account , I have an Edgars account , & Foshini and all are well sorted every month. Why can't I get it there. This is totally ridiculous and I as a consumer have rights and it's being jeopardised. I will not leave this matter unattended to as I will let people know that simple people like us try to open a account and take within our limits as well as pay every month. We are being taken advantage of because us consumers are not fully aware of our consumer act policy but I will not be satisfied until this matter is resolved. </p>

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Replies (1)
Miladys
Miladys's reply11 Aug 2016, 13:54
Official

Good day

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards

Milady's