lO
lourene O

1 reviews | Active since Nov 2014

02 Jun 2021, 11:02

Deceased account not closed

My Grandma passed away in end of December . Since then I have strugled to close her account. 6 months and always an excuse to why the account is not closed. But for sure they call every month to tell me the acount is in arears but yet no help to close.

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Replies (1)
Miladys
Miladys's reply02 Jun 2021, 11:43
Official
Thank you for taking the time to bring this matter to our attention. We would like to apologize for the inconveniences and frustration caused and assure you that we are investigating this matter.

Warm Regards,Miladys