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Megan P
1 reviews | Active since Oct 2019
02 Jan 2020, 15:00
Customers and cellphones
Today we visited Miladys kollonade and no one was in the footwear section to assist. My father walked to the tills to get someone. The lady who came to assist my mom with shoe sizes was on whatsapp as we spoke to her. I do have proof as I was behind her . My mon bought 3 pairs in anyway as she did not want to go look somewhere else at the moments. I would like to request that headoffice look in to their floor staff and do training on customer service. I work in retail aswell and that is not acceptable standard
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Miladys's replyOfficial
02 Jan 2020, 15:31Please accept our apologies for the above incident. We can assure you that we will be investigating this matter and we will be in contact with you directly with feedback.
Warm RegardsMiladys
Warm RegardsMiladys
Miladys's reply02 Jan 2020, 15:31
Official
Please accept our apologies for the above incident. We can assure you that we will be investigating this matter and we will be in contact with you directly with feedback.
Warm RegardsMiladys
Warm RegardsMiladys
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Megan P's updateReviewer Update
02 Jan 2020, 18:58Thank you so much. Much appreciated. With e- commerce on the rise and people heading to online shopping customer service is very important in retail stores. Thank you for acknowledging this
MP
Megan P's update02 Jan 2020, 18:58
Reviewer Update
Thank you so much. Much appreciated. With e- commerce on the rise and people heading to online shopping customer service is very important in retail stores. Thank you for acknowledging this