Credit Bureau for club fees

Hi there, I'm extremely unhappy by Milday's reporting my account as arrears on the credit bureaus. When I've accessed my FNB app, I saw that Milday's had reported my account as a month in arrears with the credit bureaus. I have NOT used my account in months since the lockdown and only recently started purchases clothing on my account. According to my statement in I owe you R76, but that is due to club fees you are adding to my account. On the September statement, I needed to pay you R235 before 30 September 2020, which I did. Why did you report my account to the credit bureaus? Can you please investigate and give me feedback and the remedial action you taking?