1 reviews | Active since Sept 2017
Cheeky when they dont get their sale
Today i was phoned to congratulate me on opening my Miladys account but when i didnt want to opt for R16 club fee p.m with all its benefits and protection, i was treated with a bad cheeky attitude! I was told they r glad the conversation is being recorded. Shame really? A customer has a choice, you cant force them! Miladys pls train your call centre agents how to professionally deal with a customer, and no is no!
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We have acknowledged your enquiry that you have posted and thank you for bringing this to our attention.
We assure you that the Mrpmoney Group (Miladys division) abides by the rules of TCF (Treating Customers Fairly).
Your enquiry is taken as of high importance to ensure that your experience with Milady's is better.
Also , On behalf of the Miladys division, I do apologise for any inconvenience caused.
Thank you
The Milady's Team
Good afternoon
Thank you for using our services.
We have acknowledged your enquiry that you have posted and thank you for bringing this to our attention.
We assure you that the Mrpmoney Group (Miladys division) abides by the rules of TCF (Treating Customers Fairly).
Your enquiry is taken as of high importance to ensure that your experience with Milady's is better.
Also , On behalf of the Miladys division, I do apologise for any inconvenience caused.
Thank you
The Milady's Team