Beyond dissapointed with Miladys Tygervalley Mall

I bought a long shaper on the 6th July at Tygervalley Mall, and went back on Friday the 26th July because I was not happy with the quality of the shaper. Shireen Amos, Naseem Dawood, and Isiphile Mrwata. They even had an attitude. Miladys have changed the quality of the material and expect customers to be happy with poor quality. It's dissapointing how you allow customers to fit shapers in the fitting room and when another customer is not happy with the quality you claim a shaper is an underwear. A shaper is not a panty that is why you cannot fit it. Please stop using that as an excuse not to credit a customer that's not satisfied. Surely you don't expect me to pay for something I am not using for the sake of Miladys making profit. I am beyond disappointed with how you treat your customers for the sake of profit. Worse I spend money from Goodwood to Tygervalley just to return the shaper. Please advise when and where I can return this shaper coz it was really a waste of money. Your urgent response will be appreciated