BAD SERVICE FROM MILADYS HEAD OFFICE

I app**** for an account online. It was approved with a credit limit of R6000 which was confirmed per email and sms instructing me to take ID and email to any Miladys branch to activate and collect card. I went to the Greenacres branch which printer was out of order. Then J went to Uitenhage where they printed the contract and handed me the card. When I wanted to buy the limit was removed. I waited almost 2 hours while the saleslady dud her best to phone and sorted this. After hours on the phone she was instructed to call back on Monday. This is very bad service from Head Office. I had to travel up and down which was 60 km and need to travel again when this is sorted. Do you really think this is the way to treat a new customer?