CJ
Cornelia J

1 reviews | Active since Feb 2012

28 Oct 2022, 09:24

Bad service

I have an account for 20+ years. Me and my sister shared the same email address BUT NOT THE SAME ACCOUNT NR. She passed away and Miladys blocked my account for no reason. They were notified with a death certificate. Miladys gave me a bad credit rating on creditscore. Now they made the mistakes and I have to go to a store to fix it with my petrol and time. I think this is pathetic. They need to fix the credit rating

0
Replies (2)
Miladys
Miladys's reply28 Oct 2022, 10:33
Official
 
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. 

Warm Regards, 
Miladys

CJ
Cornelia J's update31 Oct 2022, 18:24
Reviewer Update
You bettet quickly rectify my credit score. According to them my account worsen because of Miladys. I went over my limit 5 times in 6 months time....PLEASE PROOF IT.
I WILL NOT GO INTO A STORE TO UNBLOCK MY ACCOUNT. YOU MADE THE *****UP NOT ME. YOU BLOCK MY ACCOUNT AS I WAS INFORMING YOU OF THE PASSING OF MY SISTER. DO YOU THINK SHE MUST SEND AN EMAIL FROM HEAVEN INFORMING YOU, THAT IS WHY I USE MY EMAIL ADDRESS. IM NOT GOING TO WASTE MY PETROL AND TIME ON MILADYS WHERE THEY HAVE INCOMPOTENT STAFF TO DO THE WORK.
PLEASE FIX IT OR IT CAN GO TO THE OMBUDSMAN. IM REALLY TIRED OF BAD SERVICE