AWFUL SERVICE BY MRP GROUP ON CLOSURE - NO RESPONSE FOR 4 MONTHS USING ALL CHANNELS POSSIBLE!

I have been struggling since 24 March 2020 to get settlement amounts on both my Mr P & Milady’s accounts. I received a response for Mr P & settled. Received confirmation that account is closed, but still receiving statements as requested? I have sent several emails for Milady’s and still no response. I am now charged interest and monthly club charges for an account I need to be closed. I tried calling the toll free numbers again on 10 June 2020 but the lines are down due to an “emergency”. I submitted an online enquiry on 12 June 2020 and still no response. Logged into account and interest and charges just keep piling up. Have proof of all emails sent