1 reviews | Active since Nov 2016

28 Dec 2017, 12:32

Attitude stinks !!

For the first time in almost 20 years I defaulted on my account. I received a phone call from a chap at the call center who basically said if I didn't pay I would be handed over !! Really ? I have just had major knee surgery so this bill slipped my mind. I paid the said amount on the 24th Dec 2017 and this morning received a phone call and an sms harassing me to pay !! Well Miladys you can shove your goods where the sun doesn't shine, I don't need you but you need me, the customer. As soon as I can get to a shop I will be closing my account.

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Replies (1)
Miladys
Miladys's reply04 Jan 2018, 11:13
Official

Good Day,

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
MRP

Best regards,