LC
Larissa C

1 reviews | Active since Aug 2020

31 Jan 2021, 07:20

Appalled

At about 4 on yesterday afternoon, I walked into Milady's at Water test Mall looking for a pair of shoes. I went and sat on the benches provided where the shoes are. There were four assistance in the shop. There were 3 other people at the tills standing talking. Two of them left and the third stood and chatted. I moved to the other chair because I just wasn't getting any assistance. They all knew I was there, but they were not interested in helping. The one assistance even looked up at me and then carried on with what she was doing. I was there for at least 10 minutes with no assistance. I eventually got up and gave them a mouthful as I was walking out. They then said sorry can we help you. It was quite disgusting because if I hadn't commented about the fact that I hadn't been helped I wouldn't have even been asked if they could assist me. They were so interested in having a conversation with their friend than assisting their customers. They also don't realise that even though they were speaking in Zulu I understood their conversation. They just couldn't care. I will never go into that Milady's again and I'll never recommend it to anyone.

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Replies (1)
Miladys
Miladys's reply01 Feb 2021, 09:40
Official
Thank you for taking the time to bring this matter to our attention. We would like to apologize for the inconveniences and frustration caused and assure you that we are investigating this matter.

Warm Regards,

Miladys