IC
Ivytte C
1 reviews | Active since Apr 2019
22 Apr 2019, 07:50
19 year old account still reflect against my name
I've contacted Miladys head regarding this account of 19years old that is reflecting negative against my name. I was informed that i had a zero balance. I phoned on a Saturday and was told that the caller will hand the complaint over to her supervisor she/he could contact the Attorneys who dealt with my account. I've logged a complaint about this matter on the 11th of April 2019 and to date haven't heard from Miladys at all. My id number is ********** 299086. Ivytte Noemdoe Conley. ********** 028. **********
I am looking forward to your quick response
Kind regards
Ivytte Noemdoe Conley
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Replies (2)
Miladys's replyOfficial
24 Apr 2019, 10:04Good day Mrs. Conley
We would like to apologize for the inconveniences and frustration caused.
Kindly note that your request has been forwarded to our Credit Office to be investigated further. Our team has advised that your payment profile has been corrected on their side, however we are currently awaiting a second reference number which takes up to 5-7 working days, once received you will be first contacted .
Thank you for your patience and understanding.
Warm Regards,
We would like to apologize for the inconveniences and frustration caused.
Kindly note that your request has been forwarded to our Credit Office to be investigated further. Our team has advised that your payment profile has been corrected on their side, however we are currently awaiting a second reference number which takes up to 5-7 working days, once received you will be first contacted .
Thank you for your patience and understanding.
Warm Regards,
Miladys
Miladys's reply24 Apr 2019, 10:04
Official
Good day Mrs. Conley
We would like to apologize for the inconveniences and frustration caused.
Kindly note that your request has been forwarded to our Credit Office to be investigated further. Our team has advised that your payment profile has been corrected on their side, however we are currently awaiting a second reference number which takes up to 5-7 working days, once received you will be first contacted .
Thank you for your patience and understanding.
Warm Regards,
We would like to apologize for the inconveniences and frustration caused.
Kindly note that your request has been forwarded to our Credit Office to be investigated further. Our team has advised that your payment profile has been corrected on their side, however we are currently awaiting a second reference number which takes up to 5-7 working days, once received you will be first contacted .
Thank you for your patience and understanding.
Warm Regards,
Miladys
IC
Ivytte C's updateReviewer Update
01 May 2019, 09:56By what date exactly can i expect matter to be resolved. I phoned your offices and even went to the Greenacres branch and nobody could assist me. This platform was my next level. If i dont get any satisfaction from you by this coming Friday, 3rd May 2019 then i will take it a step further.
IC
Ivytte C's update01 May 2019, 09:56
Reviewer Update
By what date exactly can i expect matter to be resolved. I phoned your offices and even went to the Greenacres branch and nobody could assist me. This platform was my next level. If i dont get any satisfaction from you by this coming Friday, 3rd May 2019 then i will take it a step further.