CT
Carin T
1 reviews | Active since Oct 2019
04 Oct 2019, 09:22
16 years later and receiving a bill for an account that is supposed to be closed.
I had an account with Mildays 16years ago and even forgot about it as I have not used it. I was under the impression it was closed. Last week I received a call telling me that my account is in arrears.
I went onto both my clear credit and transunion reports and according to them the account was totally fine in April this year then all of a sudden at the end of September I am R116 in arrears for 3 months.
I have emails Miladys and have received no feedback as to where this amount comes from and who authorized the account to be reopened.
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Miladys's replyOfficial
07 Oct 2019, 10:24Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
Warm Regards,
Miladys
Miladys
Miladys's reply07 Oct 2019, 10:24
Official
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
Warm Regards,
Miladys
Miladys
CT
Carin T's updateReviewer Update
12 Nov 2019, 15:12To date the only call I have received from Miladys was another call telling me my account is in arrears. When I told the lady that I did not have an account and had not purchased anything she said I need to get an affidavit and email it to them.
I do not feel that I need to do anything as I have not purchased or re-opend this account it is on the company to sort this out.
Miladys has not once called to ask any questions or do anything after stating here that they will investigate. They are now affecting my credit score and that is unacceptable! why should I pay for their mistake?
I do not feel that I need to do anything as I have not purchased or re-opend this account it is on the company to sort this out.
Miladys has not once called to ask any questions or do anything after stating here that they will investigate. They are now affecting my credit score and that is unacceptable! why should I pay for their mistake?
CT
Carin T's update12 Nov 2019, 15:12
Reviewer Update
To date the only call I have received from Miladys was another call telling me my account is in arrears. When I told the lady that I did not have an account and had not purchased anything she said I need to get an affidavit and email it to them.
I do not feel that I need to do anything as I have not purchased or re-opend this account it is on the company to sort this out.
Miladys has not once called to ask any questions or do anything after stating here that they will investigate. They are now affecting my credit score and that is unacceptable! why should I pay for their mistake?
I do not feel that I need to do anything as I have not purchased or re-opend this account it is on the company to sort this out.
Miladys has not once called to ask any questions or do anything after stating here that they will investigate. They are now affecting my credit score and that is unacceptable! why should I pay for their mistake?