WR
Wimpie R

1 reviews | Active since Feb 2012

25 Mar 2015, 21:37

Worst service ever

We went to Mike's Kitchen in Rustenburg because the electricity was off in some parts of Rustenburg. We ordered our food half past 7. A guy came in after we ordered and finnished his food before we received our food. At 20:00 the electricity came back on. 20:40 we got our food after we told the waitress that we would like the bill because we did not get our food. My steak was undercooked and more fat and tendons than meat. (I only had a couple of bites and gave the rest to my dogs.) my wife ordered a burger. The bacon on the burger was undercooked, the and the burger was dry. Very poor service and even worse food.

0
Replies (1)
Mike's Kitchen
Mike's Kitchen's reply26 Mar 2015, 05:47
Official
Hello wilhelmr,

We thank you for bringing this matter to our attention which will investigate and address with the franchisee. We apologise that you did not receive the Mike's Kitchen standard friendly and prompt service nor the quality product.
Please allow us a day or two to investigate and we will provide you with feedback.
Kind regards
Mike