RB
Russell B

1 reviews | Active since Oct 2014

03 Aug 2015, 08:40

Worst experience ever

I took my family for lunch at Mikes Kitchen in Alberton on Saturday 01/08/2015. The service was appalling as the waiter gave the impression that he was clearly not interested in doing his job. It took nearly 20 min just to get a second drink order. The food that we had ordered looked no where near the image presented on the menu and undercooked. The overall hygiene of the restaurant is relay substandard (bits of paper / plastic on the floor, table sticky and severely worn (full of scratches). R 650.00 later for 3 almost average meals... A very disappointing experience indeed.

0
Replies (1)
Mike's Kitchen
Mike's Kitchen's reply03 Aug 2015, 13:28
Official
Hello Russellbe,

First and foremost we apologise for the poor service you received. The experience you encountered is certainly not our standards at Mike's Kitchen. The overall hygiene standards that you raised is not acceptable and we will ensure that the owner is addressed together with his management team.
We apologise and will provide you with feedback within the next day or two.
Kind Regards
Mike

Best regards,