SG
Sammy G

1 reviews | Active since Dec 2011

11 Nov 2021, 11:10

Tasteless Food....Definitely below quality

With Mike's birthday special me and my spouse enjoyed a fabulous lunch. Because of that experience we convinced ourselves to again supper at Mike's on Saturday.

What a disappointed. The ribs and steak we ordered was tasteless. I didn't even finish my food. I had to take the rest for my dog.

Upon my complaint to the manager his response was he did ask us if all was fine....This is a question usually posed to try and solicit to try and find out if patrons dont want something more to order.

At the pay point another customer and his spouse had the same complaint.

I am gutted that R420 was blown into the air in such manner but more is that our evening was in fact spoiled. We had to make use of fast food restaurant to still our hunger.

0
Replies (5)
Mike's Kitchen
Mike's Kitchen's reply11 Nov 2021, 12:22
Official
Good day Sammy G

We are incredibly sorry to hear about this. may we kindly ask which Mike's Kitchen branch did you visit so we can escalate it to Head Office.

Again, we do apologize. This is definitely not the high standards we always try to live up to.  


SG
Sammy G's update11 Nov 2021, 14:06
Reviewer Update

Milnerton(Cape Town)
Mike's Kitchen
Mike's Kitchen's reply15 Nov 2021, 12:39
Official
Good day Sammy G.

Apologies for getting back only now , is it possible that you can provide us with your contact number please.
SG
Sammy G's update15 Nov 2021, 14:13
Reviewer Update
*** or e-mail at ***
Mike's Kitchen
Mike's Kitchen's reply16 Nov 2021, 11:14
Official
Hi Sammy G 

I am sorry , it does not display numbers only like stars.  ********** or e-mail at *********** 

Is it possible that you can send your contact number to ***.

Thank you