slow and poor service

i was not at all satisfied with the mikes kitchen in boksburg. the waiters there are extremely slow. this is the second time now that i have experienced the same thing there. we were there on lunch on last Friday, and the place was empty. we waited at the port for about 10 minutes before the manager realized we were waiting at the door. the waiter seated us, from seating to drinks took about another 25min. the meal came about 10 min after. throughout our meal the waiter never checked on us. the manager popped in once and that was it. when we got the bill the waiter was gone. i could have actually stood up and left without paying, and no one would have noticed. i had to search for staff to pay them. please sort your staff out as im just hesitant to return