1 reviews | Active since Mar 2015
Poor service and bad attitude
We went for dinner prior to the Michael Buble show last night , seated at 18:00 took 30 mins before drinks arrived after having to ask numerous times for a waitron to assist us , placed dinner order around 18:30 , dinner was served to us at 19:30 .... My wife's food never arrived , waitress did not place the order , called one of the managers over who was highly sarcastic , this after having to initially ask 3 different waitrons' to clear the mess and clean the table of wet paper serviettes and fried chips lying all over the place , that took 15mins to sort out , this is a disgusting establishment with poorly trained staff , went to toilets to wash hands after meal , only to find no paper towels or toilet paper for my nephew to go to the toilet , popped head into kitchen ....disguting this place should be shut down
We apologise for the poor experience you had at our store, and would like to assure you that we have already addressed the matter and taken the necessary steps to ensure that sufficient staff are available for the show days.
Our operations team has been scheduled to conduct training and evaluations to ensure that the standard operational procedures are adhered to.
Thank you for taking the time to address your concerns. You will be receiving a call from the operator to provide you with feedback.
Regards
Mike
We apologise for the poor experience you had at our store, and would like to assure you that we have already addressed the matter and taken the necessary steps to ensure that sufficient staff are available for the show days.
Our operations team has been scheduled to conduct training and evaluations to ensure that the standard operational procedures are adhered to.
Thank you for taking the time to address your concerns. You will be receiving a call from the operator to provide you with feedback.
Regards
Mike
