Poor Service

It was raining on Thursday 12/03/2015 and wanted to take my Girl out for supper and romantic evening somewhere different for a change and tried Mike's Kitchen as we got there it was busy but i understand then the must be good food so someone took us to a table (i think a manager because didn't look like a waiter) to the back by the kiddies play area (i understand there was no inside place to sit but all the tables at the back was empty) the children didn't play because the play area was wet as well as the table and chairs (i understand) that but waited like 5 min for someone to go and dry it off, and then me and my girlfriend sat there alone we don't even have kids but sat there to have a special evening waited like 10 min for a waiter to bring menu's for us then sat there and talk and being relaxed and waited like another 10 to 15 min for someone to come but never came so we stood up and walked out without anyone noticing us leaving aren't your customers important? I mean my first experience there and wanted to be special and you ruined our evening up. Will never recommend it to anyone very poor services if you are busy but don't have enough people that work for you PROBLEM!!!!!!