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Sara E
1 reviews | Active since Aug 2013
27 Feb 2016, 07:37
Poor customer service
I won a prize on Mike's Kitchen's Facebook page at the beginning of December. To date I have not received it yet. Every time I follow up, they make false promises which they don't fulfil. They have now blocked me from their Facebook page just for following up on what is due to me. This attitude stinks. They should not run competitions if they cannot provide the prizes. I will not be supporting Mike's Kitchen anymore.<br> <br> Sara Essop<br> Blogger<br> [URL Removed]
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Mike's Kitchen's replyOfficial
29 Feb 2016, 09:17Hello Saraes,
Your complaint will be investigated in it's entirety. Our operations director will contact you personally, as what you have reported is unacceptable and will be addressed with all responsible personnel.
Thank you for bringing this to our attention and we apologise for the lack of communication and poor service.
Kind Regards
Mike
Your complaint will be investigated in it's entirety. Our operations director will contact you personally, as what you have reported is unacceptable and will be addressed with all responsible personnel.
Thank you for bringing this to our attention and we apologise for the lack of communication and poor service.
Kind Regards
Mike
Mike's Kitchen's reply29 Feb 2016, 09:17
Official
Hello Saraes,
Your complaint will be investigated in it's entirety. Our operations director will contact you personally, as what you have reported is unacceptable and will be addressed with all responsible personnel.
Thank you for bringing this to our attention and we apologise for the lack of communication and poor service.
Kind Regards
Mike
Your complaint will be investigated in it's entirety. Our operations director will contact you personally, as what you have reported is unacceptable and will be addressed with all responsible personnel.
Thank you for bringing this to our attention and we apologise for the lack of communication and poor service.
Kind Regards
Mike