1 reviews | Active since Nov 2011
PATHETIC SERVICE
We thought to give this restaurant a chance, but people never again. We ordered starters, chicken livers, snails, onion rings, the waitress did not ever to introduce herself, after waiting for about 20 min we got the starters, snails (dry) , chicken livers ok , no onion rings, when we finished the starters , the ooooo i forget about the onion rings and there it was. The waitress *********** does not know the menu, and when we ordered main course, spud cheese and bacon, and spud chicken livers, got the main course and off the waitress goes, i received the wrong spud with avo and raw salmon ( i do not eat fish at all) the waitress did not even come to the table to see all fine, there she go, looking for her as i cannot eat this spud , calling her asking for the menu, bring the menu, i ask her what did i order, she showed me in the menu i ordered cheese and bacon spud, ooo so sorry, she did not listen - ***********. i took the spud home and give it to the dogs R 70 odd rand in the water. NEVER AGAIN BEWARE OF *********** WAITRESSES AND NO FLOOR MANAGEMENT.
We thank you for bringing this matter to our attention, which we will be addressing with the owner and management of the store.
It is extremely disappointing that you did not get to experience a true Mike's Kitchen welcome, friendly yet professional service from waiter and manager, as well as a fresh wholesome product.
Thank you for affording us the opportunity to ensure that the corrective action is taken and we will be providing you with feedback.
Our sincere apologies
Mike
We thank you for bringing this matter to our attention, which we will be addressing with the owner and management of the store.
It is extremely disappointing that you did not get to experience a true Mike's Kitchen welcome, friendly yet professional service from waiter and manager, as well as a fresh wholesome product.
Thank you for affording us the opportunity to ensure that the corrective action is taken and we will be providing you with feedback.
Our sincere apologies
Mike
