MX
Megan X
1 reviews | Active since Jun 2014
26 Mar 2015, 20:18
PATHETIC SERVICE
I am sitting in this restaurant and cant believe how a restaurant can be so badly managed. The waiters are chasing each other around the restaurant, managers are making excuses that they are short staffed, that is not the customers problem. You have the perfect location and restaurant set up and you guys are making a royal ***** up of it. I wont recommend anyone to come to your restaurant. There are some really good waiters working hard and some really useless ones.
Helpful (0)
Replies (1)0
Replies (1)
Mike's Kitchen's replyOfficial
27 Mar 2015, 17:22Hello Megan0104,
We apologise for the poor service and have addressed the matter with the franchisee. The service you received is not the standard service we give at any Mike's Kitchen, and we have taken the necessary steps to ensure that sufficient staff is available to attend to our customers needs at all times.
You will be receiving a call from our Operations Manager and the franchisee.
Thank you for bringing this to our attention which has afforded us the opportunity implement the necessary corrective steps.
Kind Regards
Mike
We apologise for the poor service and have addressed the matter with the franchisee. The service you received is not the standard service we give at any Mike's Kitchen, and we have taken the necessary steps to ensure that sufficient staff is available to attend to our customers needs at all times.
You will be receiving a call from our Operations Manager and the franchisee.
Thank you for bringing this to our attention which has afforded us the opportunity implement the necessary corrective steps.
Kind Regards
Mike
Mike's Kitchen's reply27 Mar 2015, 17:22
Official
Hello Megan0104,
We apologise for the poor service and have addressed the matter with the franchisee. The service you received is not the standard service we give at any Mike's Kitchen, and we have taken the necessary steps to ensure that sufficient staff is available to attend to our customers needs at all times.
You will be receiving a call from our Operations Manager and the franchisee.
Thank you for bringing this to our attention which has afforded us the opportunity implement the necessary corrective steps.
Kind Regards
Mike
We apologise for the poor service and have addressed the matter with the franchisee. The service you received is not the standard service we give at any Mike's Kitchen, and we have taken the necessary steps to ensure that sufficient staff is available to attend to our customers needs at all times.
You will be receiving a call from our Operations Manager and the franchisee.
Thank you for bringing this to our attention which has afforded us the opportunity implement the necessary corrective steps.
Kind Regards
Mike