NE
Nico E
1 reviews | Active since May 2011
09 Nov 2015, 16:32
NO RESPOND
Since my complaint with Mikes Kitchen Polokwane on Hello Peter , two weeks back no one contacted me as promised. Is this a matter of just ignoring your clients complaints. What about the promise to sort out my bill, <br> This is really poor service from Mikes Kitchen.
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Replies (1)
Mike's Kitchen's replyOfficial
12 Nov 2015, 08:59Hello nicoester,
Once again we apologise for the experience you encountered, as promised we will get our operations manager to contact you as soon as we have concluded the investigations on our side. The service you received is not acceptable and we are ensuring that the corrective steps are taken, as well as necessary action to ensure that this does not re-occur.
Thank you for bringing this matter to our attention. We will provide you with feedback.
Kind Regards
Mike
Once again we apologise for the experience you encountered, as promised we will get our operations manager to contact you as soon as we have concluded the investigations on our side. The service you received is not acceptable and we are ensuring that the corrective steps are taken, as well as necessary action to ensure that this does not re-occur.
Thank you for bringing this matter to our attention. We will provide you with feedback.
Kind Regards
Mike
Mike's Kitchen's reply12 Nov 2015, 08:59
Official
Hello nicoester,
Once again we apologise for the experience you encountered, as promised we will get our operations manager to contact you as soon as we have concluded the investigations on our side. The service you received is not acceptable and we are ensuring that the corrective steps are taken, as well as necessary action to ensure that this does not re-occur.
Thank you for bringing this matter to our attention. We will provide you with feedback.
Kind Regards
Mike
Once again we apologise for the experience you encountered, as promised we will get our operations manager to contact you as soon as we have concluded the investigations on our side. The service you received is not acceptable and we are ensuring that the corrective steps are taken, as well as necessary action to ensure that this does not re-occur.
Thank you for bringing this matter to our attention. We will provide you with feedback.
Kind Regards
Mike