SR
Sherry R
1 reviews | Active since Mar 2009
10 May 2015, 15:47
mothers day lunch ruined
We visited mikes kitchen bryanston for mothers day and we sat for over an hour and a half without our main food and service. We got our starters after an hour. This is ridiculous and you ruined our mothers day. All the people sitting around us that came after us had eaten before we even got our food. Even though we complained and we ended up getting our food there is no excuse for making us wait 1 hour 45 minutes and serve us raw meat. We will never come back thats for sure
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Mike's Kitchen's replyOfficial
11 May 2015, 08:14Hello shez,
We sincerely apologise for the slow service you received. We will address this matter with the owner and management and provide you with feedback. It is disappointing that you did not get to experience the friendly service and great wholesome product that we are known for, and that your mother's day celebration was a disappointment.
Our operations manager will be in contact with you.
Kind Regards
We sincerely apologise for the slow service you received. We will address this matter with the owner and management and provide you with feedback. It is disappointing that you did not get to experience the friendly service and great wholesome product that we are known for, and that your mother's day celebration was a disappointment.
Our operations manager will be in contact with you.
Kind Regards
Mike's Kitchen's reply11 May 2015, 08:14
Official
Hello shez,
We sincerely apologise for the slow service you received. We will address this matter with the owner and management and provide you with feedback. It is disappointing that you did not get to experience the friendly service and great wholesome product that we are known for, and that your mother's day celebration was a disappointment.
Our operations manager will be in contact with you.
Kind Regards
We sincerely apologise for the slow service you received. We will address this matter with the owner and management and provide you with feedback. It is disappointing that you did not get to experience the friendly service and great wholesome product that we are known for, and that your mother's day celebration was a disappointment.
Our operations manager will be in contact with you.
Kind Regards