HC
Hannes C
1 reviews | Active since Dec 2018
24 Feb 2019, 20:40
Mike's Kitchen Rustenburg
Booked a few tabels for my son's 2nd birthday 2 weeks in advance.
Got there today after checking again yesterday to nothing. Nothing was done and my family and friends had to stand and wait for the staff to get everything in place. The food if you can call it that was even worse!!! The menu items that where could almost not be eaten. Everything was overdone and extremely dry and tasteless.
The best they could do is not charge us for some of the items but unfortunately they have lost the business of 5 families that where there today.
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Replies (1)
Mike's Kitchen's replyOfficial
25 Feb 2019, 11:59Dear Hannes
Thank you for taking the time to bring this to our attention.
We apologize for your experience as this is not to the Mike’s Kitchen brand’s standard. We will take this up with the branch.
If you are willing to engage with us further, please will you send us your contact details in order for one of our team members to contact you from head office.
Thank you
Kind regards
Larèt van Niekerk
Mike’s Kitchen Head Office - Social Media Manager
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Thank you for taking the time to bring this to our attention.
We apologize for your experience as this is not to the Mike’s Kitchen brand’s standard. We will take this up with the branch.
If you are willing to engage with us further, please will you send us your contact details in order for one of our team members to contact you from head office.
Thank you
Kind regards
Larèt van Niekerk
Mike’s Kitchen Head Office - Social Media Manager
***
***
Best regards,
Mike's Kitchen's reply25 Feb 2019, 11:59
Official
Dear Hannes
Thank you for taking the time to bring this to our attention.
We apologize for your experience as this is not to the Mike’s Kitchen brand’s standard. We will take this up with the branch.
If you are willing to engage with us further, please will you send us your contact details in order for one of our team members to contact you from head office.
Thank you
Kind regards
Larèt van Niekerk
Mike’s Kitchen Head Office - Social Media Manager
***
***
Thank you for taking the time to bring this to our attention.
We apologize for your experience as this is not to the Mike’s Kitchen brand’s standard. We will take this up with the branch.
If you are willing to engage with us further, please will you send us your contact details in order for one of our team members to contact you from head office.
Thank you
Kind regards
Larèt van Niekerk
Mike’s Kitchen Head Office - Social Media Manager
***
***
Best regards,