FE
Francois E
1 reviews | Active since Aug 2015
01 Sept 2015, 22:43
Half your Breakfast will reach you by lunch time
We went to Mikes Kitchen, N1 City on Sunday for breakfast. We ordered 4 meals and waited around 45 minutes , until long after commencement of afternoon buffet meals. Firstly, we received 1 coffee short. Then we were told that 2 of the meals there ain't all ingredients, being pork bangers and mushrooms. Why then have it on your menu?? My one son left his sandwich, since this too, since it was terrible.<br> <br> People all around us had issues with this branch. Why serve breakfast if you cannot deliver?<br> We are atmost disgusted in this age old franchise group
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Mike's Kitchen's replyOfficial
02 Sept 2015, 10:05Hello justtruth,
First and foremost we apologise for the poor service you received at Mike's Kitchen N1 City. Mike's Kitchen employees are trained to always to provide a quality wholesome meal with friendly and efficient service, which unfortunately you did not receive.
The matter will be investigated and the necessary action will be taken together with corrective steps implemented to ensure that this poor service is addressed and not repeated.
We thank you for taking the time to report your unacceptable experience as it has given us the opportunity to rectify, and we will provide you with feedback.
Once again we apologise for your unacceptable experience.
Kind Regards
Mike
First and foremost we apologise for the poor service you received at Mike's Kitchen N1 City. Mike's Kitchen employees are trained to always to provide a quality wholesome meal with friendly and efficient service, which unfortunately you did not receive.
The matter will be investigated and the necessary action will be taken together with corrective steps implemented to ensure that this poor service is addressed and not repeated.
We thank you for taking the time to report your unacceptable experience as it has given us the opportunity to rectify, and we will provide you with feedback.
Once again we apologise for your unacceptable experience.
Kind Regards
Mike
Mike's Kitchen's reply02 Sept 2015, 10:05
Official
Hello justtruth,
First and foremost we apologise for the poor service you received at Mike's Kitchen N1 City. Mike's Kitchen employees are trained to always to provide a quality wholesome meal with friendly and efficient service, which unfortunately you did not receive.
The matter will be investigated and the necessary action will be taken together with corrective steps implemented to ensure that this poor service is addressed and not repeated.
We thank you for taking the time to report your unacceptable experience as it has given us the opportunity to rectify, and we will provide you with feedback.
Once again we apologise for your unacceptable experience.
Kind Regards
Mike
First and foremost we apologise for the poor service you received at Mike's Kitchen N1 City. Mike's Kitchen employees are trained to always to provide a quality wholesome meal with friendly and efficient service, which unfortunately you did not receive.
The matter will be investigated and the necessary action will be taken together with corrective steps implemented to ensure that this poor service is addressed and not repeated.
We thank you for taking the time to report your unacceptable experience as it has given us the opportunity to rectify, and we will provide you with feedback.
Once again we apologise for your unacceptable experience.
Kind Regards
Mike