DP
Deveshani P
1 reviews | Active since May 2015
03 Mar 2016, 10:32
*****/Cloning of cards
I visited the Mike's Kitchen at the Rosebank Zone on Friday the 26th February. The service was atrocious. The waiter barely understood anything we said. However the most disappointing and inconvenience of this visit to Mike's Kitchen was the fact that my card was cloned and several transactions was then subsequently made out of my account. I cannot express the inconvenience and admin nightmare that I had to go through to rectify this matter. I will never visit another Mike's Kitchen again!!!
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Replies (1)
Mike's Kitchen's replyOfficial
03 Mar 2016, 12:06Hello d.pillay0811,
Poor service is not acceptable and we will meet with the management and ensure that the correct training procedures are implemented to ensure that the service is of Brand Standard. Regarding the cloning of your card, this will be investigated, and the necessary action will be taken.
Our operations consultant will phone you to obtain further information and provide you with feedback.
Kind Regards,
Mike
Poor service is not acceptable and we will meet with the management and ensure that the correct training procedures are implemented to ensure that the service is of Brand Standard. Regarding the cloning of your card, this will be investigated, and the necessary action will be taken.
Our operations consultant will phone you to obtain further information and provide you with feedback.
Kind Regards,
Mike
Mike's Kitchen's reply03 Mar 2016, 12:06
Official
Hello d.pillay0811,
Poor service is not acceptable and we will meet with the management and ensure that the correct training procedures are implemented to ensure that the service is of Brand Standard. Regarding the cloning of your card, this will be investigated, and the necessary action will be taken.
Our operations consultant will phone you to obtain further information and provide you with feedback.
Kind Regards,
Mike
Poor service is not acceptable and we will meet with the management and ensure that the correct training procedures are implemented to ensure that the service is of Brand Standard. Regarding the cloning of your card, this will be investigated, and the necessary action will be taken.
Our operations consultant will phone you to obtain further information and provide you with feedback.
Kind Regards,
Mike