ZM
Zonke M
1 reviews | Active since Jun 2014
20 Dec 2019, 16:28
Disgusting service. Absolutely appalled.
Good day
I hope this finds you well.
I'm extremely disappointed in the service that has been given by the restaurant that is based in Parktown. Pre-ordered food hours in advance, we got there and waited for almost 40mins as the food was not prepared. We did not even get a chance to eat and one of the order was still missing when we requested for bill. The waiter then gave us attitude and tried to fight us at the end for something that was then resolved by his manager.
We are extremely unhappy with this experience.
Helpful (0)
Replies (2)0
Replies (2)Mike's Kitchen's replyOfficial
21 Dec 2019, 15:51Dear Zonke
Thank you for taking the time to bring this to our attention. We apologize that your experience was not up to the brand’s standard. We would like to discuss your visit further. Please send us your contact details to ***
Thank you
Kind regards
Mike’s Kitchen
Thank you for taking the time to bring this to our attention. We apologize that your experience was not up to the brand’s standard. We would like to discuss your visit further. Please send us your contact details to ***
Thank you
Kind regards
Mike’s Kitchen
Mike's Kitchen's reply21 Dec 2019, 15:51
Official
Dear Zonke
Thank you for taking the time to bring this to our attention. We apologize that your experience was not up to the brand’s standard. We would like to discuss your visit further. Please send us your contact details to ***
Thank you
Kind regards
Mike’s Kitchen
Thank you for taking the time to bring this to our attention. We apologize that your experience was not up to the brand’s standard. We would like to discuss your visit further. Please send us your contact details to ***
Thank you
Kind regards
Mike’s Kitchen
ZM
Zonke M's updateReviewer Update
21 Dec 2019, 16:58Hi,
Thank you for your prompt response. However, the issue has been resolved already as we sent an email as well and a manager got back to us.
Thank you for your prompt response. However, the issue has been resolved already as we sent an email as well and a manager got back to us.
ZM
Zonke M's update21 Dec 2019, 16:58
Reviewer Update
Hi,
Thank you for your prompt response. However, the issue has been resolved already as we sent an email as well and a manager got back to us.
Thank you for your prompt response. However, the issue has been resolved already as we sent an email as well and a manager got back to us.
