Disappointed in the service received from Mike's

Below are the grievances I have raised with Mike's Kitchen Polokwane after our year end function and sadly there has been no acknowledgment or feedback received. <br> 1. We requested a stage, a PA system, a data projector and screen. The stage was never set up and the PA system and projector were set up in our presence - something which should have been done before we arrived. No apology was given instead blame was put on the d?cor company. <br> 2.We specifically made it clear that we wanted a medium to large Christmas tree (next to the non-existent stage) and this too wasn't arranged instead all we got was one small Christmas trees with its braches still folded <br> 3.We requested that pap be included in the menu, this wasn't done even after receiving confirmation that pap would be included. Menu option B also has roast potatoes but these weren't served<br> 4.The glassware on the tables was extremely dusty as well as some of the plates <br> 5. The buffet station was small for the number of people (70+) and food ended up being cold. I would suggest he use of chafing dishes to keep the food warm <br> 6. The white carpet forming part of the d?cor was dirty