JW
Jenny W

1 reviews | Active since Nov 2013

13 Apr 2016, 19:22

Disappointed

This Mikes Kitchen is one of our favourites. However I was terribly disappointed when I received my good old favourites dessert: peppermint crisp dessert. Now I know that food prices has gone up and I don't have a problem with paying more. However when it arrived in a supposedly bigger dessert glass I should have realised somethings up. It turned out to be a whole lot of ice cream with literally what came to one s**** of the actual peppermint crisp dessert. R45.90 for mostly ice cream. It used to be served in a glass the size of a whiskey tumbler with one scoop of ice cream on top. You will notice I left the space person responsible open since i am not sure if it is just this branches portion or if it is the new size policy of the franchise. However still very disappointing and feeling **********. Will most certainly not be back soon .

0
Replies (1)
Mike's Kitchen
Mike's Kitchen's reply14 Apr 2016, 14:07
Official
Hello jennyWohl,

Thank you for your feedback. Our recipe certainly has not changed and you are always more than welcome to call us directly on *** or email us at *** to address a problem. The peppermint crisp dessert is a great dessert and we will follow up and see who was on duty and why the product was not according to specification. The head of operations will give you a call as soon as she has investigated the matter. Once again may we thank you for your support and feedback and we will get back to you as soon as possible.
Best Regards
Mike

Best regards,