RC
Richard C
1 reviews | Active since Aug 2015
10 Aug 2015, 15:15
Dirty cutlery
I took my two sons for lunch. Overall impression was good, but the cleanliness of the cutlery was atrocious. I haven't seen such dirty cutlery for a long time, which is sad as it is such a great location. Quality of the food wasn't of the same standard as the one at Mount Pleasant.
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Replies (1)
Mike's Kitchen's replyOfficial
11 Aug 2015, 08:13Hello Labman,
Thank you for bringing this matter to our attention, and we will certainly be taking the necessary action, as dirty cutlery is not acceptable nor will it be tolerated.
Our Operations Manager will be investigating this and will ensure that the corrective steps are taken to ensure that the cleaning procedures are in place. We apologise for your experience and will be in touch to provide you with feedback.
Thank you for your support and affording us the opportunity to improve on our procedures.
Kind Regards
Mike
Thank you for bringing this matter to our attention, and we will certainly be taking the necessary action, as dirty cutlery is not acceptable nor will it be tolerated.
Our Operations Manager will be investigating this and will ensure that the corrective steps are taken to ensure that the cleaning procedures are in place. We apologise for your experience and will be in touch to provide you with feedback.
Thank you for your support and affording us the opportunity to improve on our procedures.
Kind Regards
Mike
Mike's Kitchen's reply11 Aug 2015, 08:13
Official
Hello Labman,
Thank you for bringing this matter to our attention, and we will certainly be taking the necessary action, as dirty cutlery is not acceptable nor will it be tolerated.
Our Operations Manager will be investigating this and will ensure that the corrective steps are taken to ensure that the cleaning procedures are in place. We apologise for your experience and will be in touch to provide you with feedback.
Thank you for your support and affording us the opportunity to improve on our procedures.
Kind Regards
Mike
Thank you for bringing this matter to our attention, and we will certainly be taking the necessary action, as dirty cutlery is not acceptable nor will it be tolerated.
Our Operations Manager will be investigating this and will ensure that the corrective steps are taken to ensure that the cleaning procedures are in place. We apologise for your experience and will be in touch to provide you with feedback.
Thank you for your support and affording us the opportunity to improve on our procedures.
Kind Regards
Mike