NE
Nico E
1 reviews | Active since May 2011
02 Nov 2015, 16:34
BAD SERVICE POOR QUALITY MIKES KITCHEN POLOKWANE.
Visit Mikes Kitchen Polokwane Sunday 01 November 2015 for lunch. Place is dirty food lying on the floor for more than a hour. Choose Carvery very little variety to choose from. Told us carvery is R129.00, after receiving the Bill it is now R150.00 each. Desert is extra they did not told us. Staff dish up for themselves and eat in front <br> of customers. Waiter use his fingers to scoop desert into a plate. There is know control or management. Send a email to Mikes Kitchen Head Office about my complain, they didn't even bother to answer my complaint.
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Mike's Kitchen's replyOfficial
02 Nov 2015, 16:50Hello nicoester,
Thank you for bringing this matter to our attention. We will be following up on the incorrect billing, unacceptable service and addressing these matters with the owner of the store.
What you experienced is not acceptable. The responsible persons will be addressed and the necessary action will be taken. Our operations consultant will be contacting you directly to obtain more information as well as provide you with feedback.
We apologise for your experience you encountered.
Thank you for affording us the opportunity to address and correct these matters.
Kind Regards,
Mike
Thank you for bringing this matter to our attention. We will be following up on the incorrect billing, unacceptable service and addressing these matters with the owner of the store.
What you experienced is not acceptable. The responsible persons will be addressed and the necessary action will be taken. Our operations consultant will be contacting you directly to obtain more information as well as provide you with feedback.
We apologise for your experience you encountered.
Thank you for affording us the opportunity to address and correct these matters.
Kind Regards,
Mike
Mike's Kitchen's reply02 Nov 2015, 16:50
Official
Hello nicoester,
Thank you for bringing this matter to our attention. We will be following up on the incorrect billing, unacceptable service and addressing these matters with the owner of the store.
What you experienced is not acceptable. The responsible persons will be addressed and the necessary action will be taken. Our operations consultant will be contacting you directly to obtain more information as well as provide you with feedback.
We apologise for your experience you encountered.
Thank you for affording us the opportunity to address and correct these matters.
Kind Regards,
Mike
Thank you for bringing this matter to our attention. We will be following up on the incorrect billing, unacceptable service and addressing these matters with the owner of the store.
What you experienced is not acceptable. The responsible persons will be addressed and the necessary action will be taken. Our operations consultant will be contacting you directly to obtain more information as well as provide you with feedback.
We apologise for your experience you encountered.
Thank you for affording us the opportunity to address and correct these matters.
Kind Regards,
Mike