MJ
Melisa` James
1 reviews | Active since Aug 2011
13 Aug 2015, 15:20
Bad Service and Food Standard Poor
Saturday 8th August 2015 I was at Mikes kitchen Alberton for a Kiddies Birthday Party. The service was very poor the waiters were not very friendly or helpful. The food was not at all prepared well or presented well. This is an utter disappointment.<br> The person that have singing for the entertainment very annoying to have something like that were you are restaurant to socialise and then you have this person singing and not very well. <br> The waiters were not around much and they took for ever with your drinks and food
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Mike's Kitchen's replyOfficial
13 Aug 2015, 16:01Hello melisa,
Thank you for bringing this matter to our attention
Firstly Mike's Kitchen Head Office would like to apologise for the service you received. We will certainly be taking the necessary action and attend to this matter.
Serving food that is not to our customers satisfaction is not acceptable nor will it be tolerated. Our Operations Manager will be investigating this and will ensure that all matters you raised are attended to plus ensure that your dining experience at Mike's Kitchen is a wholesome and satisfactory one.
Thank you for your support and affording us the opportunity to improve on our procedures.
Kind Regards
Mike's Kitchen Head Office
Thank you for bringing this matter to our attention
Firstly Mike's Kitchen Head Office would like to apologise for the service you received. We will certainly be taking the necessary action and attend to this matter.
Serving food that is not to our customers satisfaction is not acceptable nor will it be tolerated. Our Operations Manager will be investigating this and will ensure that all matters you raised are attended to plus ensure that your dining experience at Mike's Kitchen is a wholesome and satisfactory one.
Thank you for your support and affording us the opportunity to improve on our procedures.
Kind Regards
Mike's Kitchen Head Office
Mike's Kitchen's reply13 Aug 2015, 16:01
Official
Hello melisa,
Thank you for bringing this matter to our attention
Firstly Mike's Kitchen Head Office would like to apologise for the service you received. We will certainly be taking the necessary action and attend to this matter.
Serving food that is not to our customers satisfaction is not acceptable nor will it be tolerated. Our Operations Manager will be investigating this and will ensure that all matters you raised are attended to plus ensure that your dining experience at Mike's Kitchen is a wholesome and satisfactory one.
Thank you for your support and affording us the opportunity to improve on our procedures.
Kind Regards
Mike's Kitchen Head Office
Thank you for bringing this matter to our attention
Firstly Mike's Kitchen Head Office would like to apologise for the service you received. We will certainly be taking the necessary action and attend to this matter.
Serving food that is not to our customers satisfaction is not acceptable nor will it be tolerated. Our Operations Manager will be investigating this and will ensure that all matters you raised are attended to plus ensure that your dining experience at Mike's Kitchen is a wholesome and satisfactory one.
Thank you for your support and affording us the opportunity to improve on our procedures.
Kind Regards
Mike's Kitchen Head Office