mM
mumsy M

1 reviews | Active since Nov 2014

18 Dec 2015, 09:46

bad service and bad attitude

On December 16th at around 17h00, my family and I went to have supper at Mike's Kitchen in Louis Trichadt, we waited for more than 30 minutes before being attended while about 4 waiters were seated next to our table watching TV and others were attending to their mobile phones. When we were finally given food almost an hour later, there were only 3 serviettes, s****s were not given for the dessert, the waitress did not even bother to check on us. It was a painful experience, even though we were paying for our food. I will never go back to that restaurant in my life again.

0
Replies (1)
Mike's Kitchen
Mike's Kitchen's reply21 Dec 2015, 10:10
Official
Hello ma-vee,

We apologise for the poor service you received, what you experienced is not of our standards and will be addressed accordingly. The matter of the waiters attitude will be address with the owner. We regret that you did not receive the friendly Mike's Kitchen service.
We will provide you with feedback.
Kind regards
Mike