WB
Wouter B

1 reviews | Active since Oct 2012

27 Jun 2015, 08:12

bad service

On 26/06/2015 me and my wife went to mikes kitchen in lambton for supper. I ordered lamb shanks while eating it felt like bones in the meat to my surprise it was 2 plastics I took out of my mouth. The same as the plastic used to attached price tags to clothing. I called my waiter and the manager or asst manager and showed them what I found. The manager was polegetic and told us we could have coffee on the house but to my surprise the coffee and cuppacino was added to my bill. I will never go to them again. There were a lady that showed to our table the whole time and I think she told the waiter to load the coffees on our tab but I don't mind because with such attitude I think it's awful and thankfull I did not swallow plastic instead of meat.

0
Replies (1)
Mike's Kitchen
Mike's Kitchen's reply29 Jun 2015, 17:40
Official
Hello wouterbrink1,

First and foremost we apologise for the bad experience you encountered and for the poor manner in which the matter was dealt with. Our operations manager will follow up with the owner and conclude an investigation.
Thank you for bringing this matter to our attention and you will receive feedback from our Operations Manager.
Kind Regards
Mike