CD
Chantal D

1 reviews | Active since Feb 2019

28 Feb 2019, 16:00

Bad Experience With Waiter that didn't offer to give me my change and wrong order

I went to Mikes Kitchen Milnerton yesterday, 27 Feb 2019

I Was welcomed by a friendly lady that took my order, a cheesecake with ice-cream.

A gentleman gave me the order receipt which was R55.00 for the cheesecake and I gave the R60.00 to him which I suppose to get a R5.00 change. Once i gave him the money he did not return back to give me my change.

I honestly would not mind giving him the money which was only a R5.00 but the audacity that he just took the money and never returned it definitely puts a bad taste in my mouth. From this experience i honestly would not want to return back to Mike's Kitchen

And to top of it when i got home i realized that I got cream instead of ice-cream with my cheesecake.

From this experience - The restaurant really does not care of their customers - all they care about is the money

Mikes Kitchen used to be such an AWESOME, FRIENDLY place to go

It is such a pity that it has changed

Chantal Page

0
Replies (1)
Mike's Kitchen
Mike's Kitchen's reply01 Mar 2019, 09:40
Official
Dear Chantal

 Thank you for taking the time to bring this to our attention. 
We apologize for your experience as this is not to the Mike’s Kitchen brand’s standard. We will take this up with the branch. 

If you are willing to engage with us further, please will you send us your contact details in order for one of our team members to contact you from head office. 

Thank you
Kind regards
Larèt van Niekerk
Mike’s Kitchen Head Office - Social Media Manager
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