Poor Service

On the 23 December they came out to fix my fridge. They could not fix it as they did not have the parts and Samsung would only open in the new year. This was understandable. I paid them the R550 call out fee and the defrosted the fridge. After numerous calls to Mike in the New Year my calls were never answered. I did text him to tell him he had bad business ethics. I was texted back to say Samsung was now open they are getting the parts. I have never seen or heard from them again.