UNFAIR TREATMENT AND LACK OF COMMUNICATION

The agent refuses to pay back our deposit despite the fact that the photographic evidence clearly contradicts the agencies claims and that of the new tenant's I have requested in writing, information on several occasions.<br> 1) Copy of the contract/lease agreement<br> 2) Copy of handover documents listing any defects, prior to occupation or proof of condition of the property<br> 3) Any/all photographs which your agency have detailing the defects proving the defect did not exist prior to our occupation. <br> 4) Contact detail for the principle member/owner of Mikan Rentals<br> <br> This will include complaints we have made to MIKAN RENTALS regarding the owner not paying the rates resulting in us being denied the right to purchase electricity on several occasions. This in turn led to us having to get someone to open the box as we were not getting any response or help from either your agency or the owner. <br> the principle agent now ignore us. <br> <br> <br>