Terrible after - sale service

<p>After sale service is quite possibly the worst I have ever experience d.<br /> I purchased a DKN Technology stationary bike from mifitness in August 2015. Due to vario...us circumstan ces I didn't get to use the bike much, it has 78km on it!!<br /> Towards the end of last year I contacted mifitness to inform them that there was something wrong with the bike. I said I would bring the bike to Johannesbu rg once I am able to get a bakkie to transport it as I do not own one. Last week, I was finally able to get one and brought the bike in. I drove 450km from Natal to have them look at the problem. On Wednesday I was contacted by Steven to say the bike was ready for collection . "We needed to replace the motor" he said, to which I said thanks but I was not contacted by anyone at mifitness to give authorisat ion or notication . He then said he would have to find out the price and get back to me. A few hours later he phoned back and said it would cost approximat ely R1500 for the replaced motor. He said the bike was no longer under warranty. Fair enough, it may have been 3/4 months past its warranty but the bike is brand new(78 km) and needs a new motor!!<br /> Having paid almost R6000 for the bike and now spending this amount on a barely used bike, I thought was unfair and no effort whatsoever was made by mifitness to assist in this regard. <br /> Steven then proceeded to back track and say that the new motor had not been fitted,he was simply giving me a quote- nonsense!! I have the phone conversati on recording in which he said " your bike is ready".<br /> I instructed him to reinsert the old motor.</p> <p>VERY dissapoint ed by this quality of service from mifitness. I would not recommend them to anyone!</p>