SS
Suren S

1 reviews | Active since Apr 2018

06 Apr 2018, 19:00

Pathetic service!!!!

Pathetic service from both the umhlanga store and from JHB head office. Paid under half a million rand for appliances and it was delivered pathetically. Thrown on the floor by delivery service. R120 000 oven delivered with a dent on the door and cooling fan makes a tractor noise. Both have still not been repaired from Octorber 2017. Coffee machine keeps giving an F0 error and makes cold beverages(no hot water coming from machine). Glass gas hob the rubbers have melted off the pot rests and are making marks on the glass. Integrated fridge drawer parts have not arrived. It takes a technician 5 months to come to service the faults. There is no feedback whatsoever. I do not advise anyone purchasing their appliances. Save yourself the money and headache!

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Replies (1)
Miele (Pty) Ltd
Miele (Pty) Ltd's reply24 Jul 2018, 13:16
Official

Miele apologises for any inconvenience

Best regards,