Miele Service

Incredible service. Literally, within minutes of my having filled in an on-line enquiry for spares, I received a phone call. I discussed the problem ( my wife had thrown away the plastic item into which the vacuum cleaner bag is secured), the lady knew EXACTLY to what I was referring; the quote came to my E mail within minutes; I paid and received confirmation, again, within minutes. What fantastic service. Thank you Miele. Not only is your product world class, but your service backs that up with true professionalism