1 reviews | Active since Dec 2016

20 Mar 2017, 22:07

EXTREMELY POOR AFTER SALES SERVICE

<p>I thought I was dealing with a Professional German Company, but to my dismay I learned that after-sales service is all but non-existent! The MD is never available and the sales and technical staff is terrible! I purchased almost R500 000 rands worth of appliances and my business is not worth a damn to you people. I get better service from the South African Government, and this says a lot? I dare the MD of Miele South Africa to phone me, perhaps then I'll get some joy! My name is Douw Raimondo and my number is ********** 161</p>

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Replies (1)
Miele (Pty) Ltd
Miele (Pty) Ltd's reply24 Mar 2017, 07:23
Official

Good day,

Thank you for your feedback, we would like to get this matter handled as our top priority is keeping our customers happy.

I have sent you an email with regards to this.

Kindest regards,

Miele Team