Certificate delay

Good day ITSI,

I write here because I have been waiting for Steven Venter since 2016 to send my Certificate. I have sent countless emails but I still couldn't get help. I called your number on the internet and I got a message that you are not available. please help me to get my certificate. I cant study the whole and pass and have nothing to show. please help me.

my number is *** my email is ***

kind regards, Mahlatsi