Poor service

Perthetic Service from Miway!

I read through some of the reviews and all I see is frustration with staff and how us clients needs to follow up on claims ect

We pay for a service, what we get in return is completely disappointing. I mean to fight and go through all the hassle just to evens get a follow up is ridiculous

I have an unresolved claim which took place on the 11th of Jan 2025 today it's the 7th of Feb. I am still without wheels...

To top all off, my vehicle got damaged whilst being in miways possession and nothing is in place to get my vehicles initial claim sorted let alone the damages caused by them, I have provided proof in writing and obviously before and after photos.

It is extremely frustrating dealing with staff over the phone which I find is not interested in helping at all. Especially management!

I am in the process of laying my complaints with the ombudsman which I have notified miway, they don't seem to bother.

I asked numerous times ti cancel my contract, I've been paying for 4 years. They still have the nerve to debit R1500 from my account.

Miway please, stop this nonsense. People work hard we expect to be covered not pay and have to fight you get assistance from you guys

If we complain to management, they are of no help what are we to do? So frustrating

I don't advise anyone to take out insurance with miway