After being told to that there aren't any options to resolve my policy issue and that cancelling it was the only option

After being told to that there aren't any options to resolve my policy issue and that cancelling it was the only option. Poeletso Maloka assisted me on the chat and further called me to explain clearly the options I had to resolve the issue. I really appreciate the effort she put in. Great service 🙏🏾🤗