RM
Russel M

1 reviews | Active since May 2020

30 Jul 2024, 15:27

Terrible Experience with Security lying

To Whom it may Concern

I am writing to express my serious concerns regarding an incident that occurred during my recent business visit to Midfield Estate. I encountered significant issues with the security team that I believe need to be addressed for the benefit of all future visitors and residents.

As someone who is not fami**** with the area and was not informed of any specific rules upon entering the estate, I was taken aback when I was later informed of a fine for allegedly avoiding security. No speed warnings were apparent, nor was any information provided about the estate’s regulations. I was not asked to sign any waiver acknowledging that any infractions would result in the tenant being held liable.

While I was driving, I had a meeting with a potential client and subsequently left the estate. It was only later that I was informed of a fine. Furthermore, I was told that I had supposedly avoided security when they approached me, which is categorically untrue. I requested security footage to clarify the situation, but none was provided.

In particular, a security personnel named Percy claimed that he stopped me and that I drove off, which is a complete fabrication. As a business visitor representing my company, I would never engage in such behavior. At no point was I flagged down or stopped by security.

I attempted to explain my situation, emphasizing that I am based in Cape Town and was unfami**** with the Johannesburg area. Despite this, I expressed my willingness to accept accountability if I were in the wrong and asked for leniency. However, the fine escalated from R500 to R2500, which is excessive and unjustifiable. The tenant I visited was also unfairly harassed, despite my request to handle the matter directly with me.

This experience has left me deeply troubled. A quick review of the Hello Peter site reveals numerous complaints about security at Midfield Estate. This pattern of issues raises serious questions about the management and intent behind such actions.

I urge the Midfield Home Owners Association to investigate this matter thoroughly and consider the broader implications of these security practices. It is crucial to address these concerns on a case-by-case basis to ensure fair treatment for all visitors and residents.

While I fear my complaint may not receive the attention it deserves, I hope that action will be taken to prevent future occurrences. As it stands, this experience has severely damaged my perception of Midfield Estate, and I would strongly advise against considering this area for any future business or residential purposes.

Thank you

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