RL
Reginald L

1 reviews | Active since Dec 2017

13 Feb 2019, 08:50

***********, arrogant and unprofessional

The level of incompetency and arrogance of the staff at PIHE is appalling. I was sent around for most of two days to simply get a letter of completion and/or a certificate for a degree I completed. The lady who is in charge of the academic registration for the science faculty (Constance) didn’t even seem interested in helping or doing her job. This is so unprofessional.

0
Replies (3)
Pearson Institute of Higher Education (Midrand Graduate Institute)
Pearson Institute of Higher Education (Midrand Graduate Institute)'s reply13 Feb 2019, 10:13
Official
Good day Reginald, thank you for bringing this matter to our attention and we apologise for the experience you encounted. May you kindly please send us an email here *** detailing your query so that we can resolve it as soon as possible.
RL
Reginald L's update17 Feb 2019, 14:16
Reviewer Update
Hi, we were able to resolve the issue with the aforementioned individual. Thank you. I will be changing the rating hereafter...
Pearson Institute of Higher Education (Midrand Graduate Institute)
Pearson Institute of Higher Education (Midrand Graduate Institute)'s reply18 Feb 2019, 08:15
Official
Thank you Reginald for the update.