Failure to do anything to complaints that are give

MGI/CTI Pretoria <br> my problem with them is that they have poor service. I've had problems with my tablet to access my books and the IT just said that they do not have the time to fix it, after me failing my subject they decided to fix it. Do to the failure of my subject they are now refusing me to write a supplementary exam even after they found out the problems I've been having with my tablet. They kept on changing the staff and did not inform us students about it, now my new Academic Coordinater tells me it is my fault for not coming to her, i only found out she is the new one during my exams. As well I've listed complaints to my previous Academic coordinators and nothing came from my complaints. I send my exam in for a re-mark and did not receive enough marks to do my supplementary, i also had to write a letter to the dean of the university to ask him if he could allow me to write its been a week and heard nothing have to write the supp on 1 July, i also have to apply and pay R300 to write my supp. Something needs to be done i feel because of their poor service they should allow me to pass, because now they will force me to pay R8000 to do the subject over. <br> <br>