Stinking service

Numerous times I had to wait weeks for my delivery and was told by the sales manager himself Katkego that he forgot about my paid order. Yesterday Ai called the warehouse manager bti place a urgent order for Dionec to help a 2 mth old foal suffering from severe diarrhea because I did not trust Katlego who likes to keep his chair warm instead of assisting animals in distress and urgent need, he called me back and scolded me for not placing the order with him direct by bypassing him. I explained the urgency of the situation but failed to mention that I do not trust his lack of service. I was promised by Jolandie yesterday morning at 9am that I would receive the urgent needed medication. The same day, thus is the next day 24 hours later no medication delivered for a desperately sick foal? I ask you with tears in my eyes why are you in the business of serving sick animals if you dont care about your leve of service Requested to speak or be contacted by their managing director Jackie Ackerman is like hitting your head against a brick wall. When the top is rotten it will rot all the way down to