

Midlands Medical Hospital
NPS Score
100
Recommended: Very Likely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2024
I would like to express my sincere appreciation and gratitude to the team at Midlands Hospital for the exceptional care and service I recently received. I would especially like to thank Dr. Bhika, who is truly one of the best doctors I have ever met. He treated me with kindness, respect, and genuine compassion throughout my consultation. What stood out the most was how thoroughly he explained everything to me, ensuring I fully understood my condition and treatment options. He never rushed me into making any decisions but instead encouraged me to take time to think about everything and offered valuable advice. His professionalism, patience, and caring attitude made me feel comfortable and confident in my care. I am very proud to have been treated by such an outstanding doctor. I would also like to extend my heartfelt gratitude to the sister who was allocated to care for me. She was warm, friendly, and incredibly supportive throughout my stay. Her kindness and positive attitude made a significant difference to my experience, and I truly appreciated the excellent nursing care I received. A special thank you also goes to Londy Makhaye for the friendly, welcoming, and professional approach. Your kindness did not go unnoticed and made my visit much more pleasant. I would also like to acknowledge the noticeable improvements at Midlands Hospital. Compared to my previous visit, where I had a disappointing experience, I can honestly say that the quality of care and service has improved significantly. It is encouraging to see the positive changes, and I commend the hospital management and staff for their efforts. The only area that could be improved is the reception service. Unfortunately, the receptionist who assisted me was not very friendly or welcoming. Although she did assist me, I felt that she was not willing to help, and this affected my first impression of the visit. I hope this feedback can be used constructively to improve the patient experience from the moment people arrive. Overall, I am extremely happy with the care and treatment I received. The nurses and doctors went above and beyond to make me feel cared for, respected, and valued. Thank you once again to Dr. Bhika, the wonderful nursing staff, and Londy Makhaye for making my experience a positive one. Your dedication and compassion are truly appreciated.
1 reviews | Active since May 2024
I would like to express my sincere appreciation and gratitude to the team at Midlands Hospital for the exceptional care and service I recently received. I would especially like to thank Dr. Bhika, who is truly one of the best doctors I have ever met. He treated me with kindness, respect, and genuine compassion throughout my consultation. What stood out the most was how thoroughly he explained everything to me, ensuring I fully understood my condition and treatment options. He never rushed me into making any decisions but instead encouraged me to take time to think about everything and offered valuable advice. His professionalism, patience, and caring attitude made me feel comfortable and confident in my care. I am very proud to have been treated by such an outstanding doctor. I would also like to extend my heartfelt gratitude to the sister who was allocated to care for me. She was warm, friendly, and incredibly supportive throughout my stay. Her kindness and positive attitude made a significant difference to my experience, and I truly appreciated the excellent nursing care I received. A special thank you also goes to Londy Makhaye for the friendly, welcoming, and professional approach. Your kindness did not go unnoticed and made my visit much more pleasant. I would also like to acknowledge the noticeable improvements at Midlands Hospital. Compared to my previous visit, where I had a disappointing experience, I can honestly say that the quality of care and service has improved significantly. It is encouraging to see the positive changes, and I commend the hospital management and staff for their efforts. The only area that could be improved is the reception service. Unfortunately, the receptionist who assisted me was not very friendly or welcoming. Although she did assist me, I felt that she was not willing to help, and this affected my first impression of the visit. I hope this feedback can be used constructively to improve the patient experience from the moment people arrive. Overall, I am extremely happy with the care and treatment I received. The nurses and doctors went above and beyond to make me feel cared for, respected, and valued. Thank you once again to Dr. Bhika, the wonderful nursing staff, and Londy Makhaye for making my experience a positive one. Your dedication and compassion are truly appreciated.
Hellopeter has tracked Midlands Medical Hospital across 12 reviews. Midlands Medical Hospital hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Midlands Medical Hospital? Write a review to help others decide.